24 Hour Front Desk Services with a Multilingual Staff Our expertly trained Front Desk staff is on property and able to assist you. Our standard check-in time is 10:00am and standard check out time is 08:00am. Fax, Copying, Mail, available through the Front Desk at a nominal charge. Please inquire with the Front Desk staff if you are requesting early check in or late check out, for availability and charges.
Fitness Center Owners and guests to the resort can enjoy a work out in our state-of-the-art Fitness Center that features equipment from Lifecycle, Body Masters, Versa Climb, Life Stride, Nordic Track, and Cybex. You may also enjoy the separate men's and women's steam rooms, and Massage Therapists.
Fitness Center hours are Monday through Saturday from 7am - 8pm. The Fitness Center is also opened on all major holidays. All guests of the Fitness Center must be 18 years or older. Please call from your room phone and ask to speak to the Fitness Center staff to book your tanning appointment, massage appointment, or any questions that you may have.
NOTE: Suitable footwear (i.e. tennis shoes) are required to use the gym.
Games The Front Desk stocks many board games for all to enjoy. There is no charge to check out any of games.
Concierge Services and Front Office Our concierge is at your service to book activities and make reservations for you in advance of your stay. They are able to provide information on attractions about places to dine, area day tours or excursions, and or the many shows, programs and activities around town. The Concierge also provides babysitting services information. Please contact them and ask to speak to the Concierge and Front Office prior to your arrival to the resort or dial 77 from your room phone. The Concierge Desk is open for 24 hrs all days.
Housekeeping Services Our housekeeping staff will service your room cleaning service on a daily basis and provide a light maid service which we refer to as towel and trash service. This includes removing all trash from your room, removing and replacing all towels, and making your bed. This service includes the towel and trash service, as well as changing all sheets, cleaning the bathroom, vacuuming the entire unit, and dusting. Incase Dish washing you are requested to contact House Keeping Services and are provided between 9:00am and 4:00pm.
The Housekeeping department also provides cribs, highchairs, and rollaway beds to guests needing them based on availability at a nominal cost. Please contact housekeeping at 77 prior to your arrival to the resort to request one of these extras. You may dial the housekeeping to reach housekeeping from your room phone.
Reservations Our reservations department is open Monday - Saturday from 8:00am - 8:00pm. Our reservations team can check resort availability, book resort reservations, and answer any questions that you may have regarding your resort stay. The reservations team can be reached prior to your arrival to the resort at +91 6752 250571,2.3.4
Bell Desk and Front Office Our full service bell desk is available to you 24 hours a day. They are available to unload your vehicle upon your arrival and load up your vehicle upon your departure. The bell desk will also make shuttle service arrangements for you to Puri city, Railway Station and for airport for a nominal fee. If your room is not ready upon check in or you have a late flight, the bell desk will store your luggage in a secured storage area for you at no charge. The bell desk also provides a free service wheelchair as well as same day dry-cleaning. Security Polo Towers has 24 hour security officers both inside and outside. They are happy to assist you with lost and found items, key assists, room escorts, and more.
